Returns & Exchanges
At Boori, we stand behind the craftsmanship of our home furnishings and offer a 30-day return window to ensure your complete satisfaction. If your selection is not the perfect fit for your space, we provide a streamlined process for returns and exchanges.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
- 2.Prepare Your Item
Carefully disassemble the furniture if necessary and pack it securely in its original packaging to prevent damage during transit.
- 3.Schedule a Pickup
Choose a convenient time for our specialized furniture couriers to collect the items directly from your home, or drop off smaller parcels at a designated location.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods at our warehouse, we will issue a full refund to your original payment method within 5-7 business days.